Disclaimer

The information on this site is updated regularly. The information is provided as a guide only and may have been provided to Sunshine Coast Destination Ltd by third parties. Irrespective of any measures taken by Sunshine Coast Destination Ltd to check that the information is accurate or complete, in no event will Sunshine Coast Destination Ltd be liable to any person in contract, tort (including, but without limitation, negligence) or otherwise if any information on this site is incomplete or inaccurate. All prices are quoted in Australian dollars and include a Goods and Services Tax where applicable.

All copyright in the information, documents, works or other material contained on this site is owned by Sunshine Coast Destination Ltd and must not be reproduced without the prior written permission of Sunshine Coast Destination Ltd.

Sunshine Coast Destination Ltd  encourages the promotion of Sunshine Coast destination information. All requests to re-produce the material on this site should be sent to info@scdl.com.au.

PRIVACY POLICY & SECURITY STATEMENT

Commitment to privacy

Sunshine Coast Destination Ltd  ACN 144 749 717 ("SCDL/we/us/our") is committed to protecting user privacy. We understand and appreciate that visitors and users ("you/your") of this website are concerned about their privacy, confidentiality and security of any information that may be provided to us.

Our Privacy Policy deals with:
• what personal information we may collect from you;
• how we may use or share your information;
• how we secure the personal information that we collect; and
• how you may access the personal information that we hold about you.

What information we may collect

As part of our function, SCDL facilitates the booking of travel and holidays, provides opportunities for tourism operators to market and promote their services, and provides a number of other travel-related services in the pursuit of providing the best experience for our customer. SCDL also collects personal information for specific market research and to determine if there are any demographic trends in the way consumers use travel information and book travel products.

Accordingly, SCDL may (but without limitation) collect the following personal information: your full name, street/postal/email address and telephone contact details. This is to ensure we can provide the most convenient and effective service to you now and in the future.

Sunshine Coast Destination Ltd may collect your personal information in order to send you its free e-Newsletters that contain travel and holiday information. Any personal information that you provide to us for the purposes of receiving the e-Newsletter can be deleted at any time by unsubscribing from the e-Newsletter.

How we may use/share your information

SCDL may use your personal details in any of the following capacities:
• retaining information for statistical purposes so that we may improve or better direct our products and service;
• storing information to save time when making future bookings;
• involvement in (with your consent)
o SCDL competitions; and
o SCDL’s E-newsletter mailing list.

SCDL may share your personal information in any of the following instances:

• to SCDL’s Local Tourism Organisation partners;
• with your consent; or
• if required by law.

How we secure your personal information

We will take reasonable steps to keep the information we collect about you secure and to prevent unauthorised access to this information. However, we cannot give any guarantees or warranties about the security of your information and we will not be held liable for any loss or damage that you may suffer as a result of any unauthorised access to your information.

How you may access/control your personal information

You can ask whether we are keeping personal information about you by emailing SCDL whose contact details can be found at the foot of this policy. If we have retained information on file, you may request a copy of it. You may also wish to apply to amend the information if you believe it to be incomplete, inaccurate or irrelevant. There is no charge for an individual to seek access to or apply to amend their personal information.

Other important information

Cookies are pieces of text that are transferred into the memory of your computer to store preferences, record session information and collect information on how you visit and access our website.

The use of cookies improves the efficiency of navigation throughout our website and assists in our quest to provide services to you in the most convenient and prompt manner.

SCDL reserves the right to change, modify or amend our Privacy Policy at any time by updating this policy on our website without any other form of notice. If SCDL is of the belief that any change to our policy will materially affect our customers we will provide a notice on our website of the change(s) that have occurred.

Please direct all queries about this Privacy Policy and information regarding the retention of your personal details to:

Sunshine Coast Destination Ltd
PO Box 9325, Pacific Paradise
Queensland 4564
Or by email to: info@scdl.com.au

Disclaimer

SCDL acknowledges that you will click-through to third party sites from our sites, and thus recommends that you refer to the privacy statement of the sites you visit. Sunshine Coast Destination Ltd Privacy Statement is applicable for the Sunshine Coast Destination Ltd site only and assumes no responsibility for information and content of third party sites.